About Us
Indo
Friends Agency is a reputed efficient Customs Clearing Agent, established in 1993 with the object to offer complete services for
the clearance from Air, Sea and Land Customs and freight forwarding
services to all its valued clients. We have
a well tie-up with the Freight Forwarder, based in Kolkata.
Sri Utpal Das is at the helm
of the Organization. We are one of the leading Customs House Agents
working in Kolkata and Haldia Port, NSCBI Airport (Kolkata) and
Land Customs in different stations.
We have 25 years long
experience in customs clearance and strongly believe that excellent
customer service and competitive pricing are the key success in
securing and retaining our clients. The Customer Relationship
Management for excellence is the key factor of success of our business.
Indo Friends Agency
is committed to achieving total customer's delight and not just satisfaction. Our highly trained and motivated
staff are always available to assist and help you with their
dedication to provide the very best personal and professional service.
Indo Friends Agency has
its City Office in the heart of the city at BBD Bag Area, close to
Kolkata Customs House and also has an office in Airport CHA Hall at NSCBI Airport, Cargo Complex.
Harnessing people's power
for excellence, Indo Friends Agency's present manpower strength is
above 25 who are full time personnel having adequate knowledge in Import and
Export clearance. They all work together in perfect harmony to serve
our clients with competence and skill.
Our team is equipped with
the best communications infrastructure. Our communication
infrastructure is backed by modern systems.
We are equipped with transportation facilities like four and two wheelers to ensure faster
execution of the urgent job. We have a well tie-up with the international and domestic Courier Agents and C&F Agents for the quickest
execution of important jobs. We also have good contacts for warehousing facilities.
We are a member of
Calcutta Customs House Agent's Association, Kolkata; Federation of
Freight Forwarders Association in India, Mumbai; and Confederation of
Indian Industry, Eastern Zone.
Our Operation, Finance
and Accounts and Documentation rely specially on software.
We have our own Customs
License No. 1-27 with a validity period of 10 years.
We provide excellent service for
clearing from Sea, Air and Land Import/Export shipment.
Free Professional Customs
Consultation, Planning, Tariff and Commodity are rendered by our
experts to those who are in need of the same.
Our core competency
includes clearance of import cargo under 100% EOU, EPCG, DEPB, DEFCEC,
Project Imports, Postal Clearance (Foreign) Capital Goods, Spare Parts,
Automobile Parts, Telecommunication Equipment, Pharmaceuticals, Medical
Equipments, Perishable Cargo, Domestic Pet (by Air) and Refund of Duty
draw back claim and other allied commodities in terms of Government
Policy and Procedures. Our team is also well equipped for efficiently
handling the clearance of Import and Export Commodities from Falta SEZ
and Gold from Manikanchan SEZ. We always ensure voluntary
services for the clearance of human remains by Air.
- Efficient booking on all major Airlines at all
times through Freight Forwarder
- 24 hours service for export traffic throughout
Kolkata
- 24-hours service for import cargo delivery to all
clients.
Believing
that your need is our own need, we have set up our operations to fulfill
your urgency. Whatever is size of your shipment, Indo Friends Agency may be
contacted to handle it with the utmost care in an efficient and cost
effective way.
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