Offering complete services for the Clearing Agent Service, Customs House Agent Services, Forwarding Agents Services, clearance from Air, Sea and Land Customs and freight forwarding services.

About Us

Indo Friends Agency is a reputed efficient Customs Clearing Agent, established in 1993 with the object to offer complete services for the clearance from Air, Sea and Land Customs and freight forwarding services to all its valued clients. We have a well tie-up with the Freight Forwarder, based in Kolkata.

Sri Utpal Das is at the helm of the Organization. We are one of the leading Customs House Agents working in Kolkata and Haldia Port, NSCBI Airport (Kolkata) and Land Customs in different stations.

We have 25 years long experience in customs clearance and strongly believe that excellent customer service and competitive pricing are the key success in securing and retaining our clients. The Customer Relationship Management for excellence is the key factor of success of our business.

Indo Friends Agency is committed to achieving total customer's delight and not just satisfaction. Our highly trained and motivated staff are always available to assist and help you with their dedication to provide the very best personal and professional service.

Indo Friends Agency has its City Office in the heart of the city at BBD Bag Area, close to Kolkata Customs House and also has an office in Airport CHA Hall at NSCBI Airport, Cargo Complex.

Harnessing people's power for excellence, Indo Friends Agency's present manpower strength is above 25 who are full time personnel having adequate knowledge in Import and Export clearance. They all work together in perfect harmony to serve our clients with competence and skill.

Our team is equipped with the best communications infrastructure. Our communication infrastructure is backed by modern systems.

We are equipped with transportation facilities like four and two wheelers to ensure faster execution of the urgent job. We have a well tie-up with the international and domestic Courier Agents and C&F Agents for the quickest execution of important jobs. We also have good contacts for warehousing facilities.

We are a member of Calcutta Customs House Agent's Association, Kolkata; Federation of Freight Forwarders Association in India, Mumbai; and Confederation of Indian Industry, Eastern Zone.

Our Operation, Finance and Accounts and Documentation rely specially on software.

We have our own Customs License No. 1-27 with a validity period of 10 years.

We provide excellent service for clearing from Sea, Air and Land Import/Export shipment.

Free Professional Customs Consultation, Planning, Tariff and Commodity are rendered by our experts to those who are in need of the same.

Our core competency includes clearance of import cargo under 100% EOU, EPCG, DEPB, DEFCEC, Project Imports, Postal Clearance (Foreign) Capital Goods, Spare Parts, Automobile Parts, Telecommunication Equipment, Pharmaceuticals, Medical Equipments, Perishable Cargo, Domestic Pet (by Air) and Refund of Duty draw back claim and other allied commodities in terms of Government Policy and Procedures. Our team is also well equipped for efficiently handling the clearance of Import and Export Commodities from Falta SEZ and Gold from Manikanchan SEZ. We always ensure voluntary services for the clearance of human remains by Air.
  • Efficient booking on all major Airlines at all times through Freight Forwarder
  • 24 hours service for export traffic throughout Kolkata
  • 24-hours service for import cargo delivery to all clients.
Believing that your need is our own need, we have set up our operations to fulfill your urgency. Whatever is size of your shipment, Indo Friends Agency may be contacted to handle it with the utmost care in an efficient and cost effective way.
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